• Frequently Asked Questions (FAQs)

    Frequently Asked Questions (FAQs)

    Do you take insurance?

    No, we do not accept insurance. We accept self-pay only. If you participate in a Health Savings Account (HSA) plan or Flexible Spending Plan (FSA) you may be able to use your HSA or FSA card to pay for your sessions. However, it is your responsibility to check with your insurance carrier or organization to verify whether or not behavioral or mental health counseling is an authorized and/or reimbursable charge with your plan. We are considered out-of-network with insurance carriers, but we are able to provide you with an itemized receipt for you to submit to your insurance plan for potential reimbursement of some portion of the costs. Again, you are responsible to check with your insurance carrier to verify whether your plan allows for out-of-network reimbursements.

    How much does a counseling session cost?

    Our 2023 Standard Fees for counseling sessions range from $60 to $120 per session depending upon the credentials of the clinician with whom you work and the type of counseling you are seeking (i.e., marriage/couples or individual).  Following is a breakdown of our counseling fees:

    Doctoral level Licensed Professional Counselors

    • $120 per session for Marriage, Couples, Pre-Marital and Individual Counseling.

    Master’s level Licensed Professional Counselors  & Licensed Clinical Social Workers:

    • $105 per session for Marriage, Couples, Pre-Marital, and Individual Counseling.

    Master’s level Residents-in-Counseling:

    • $80 per session for Marriage, Couples, and Pre-Marital Counseling.
    • $60 per session for Individual Counseling.

    What is your cancellation policy?

    You must cancel at least 24 hours in advance of your scheduled appointment in order to avoid a late cancellation fee. If you do not show for your appointment and do not cancel your appointment, you will be charged a no-show fee that is equal to the cost of your scheduled appointment. Consideration is given in cases of an emergency or unforeseen circumstances that prevent you from making your appointment or canceling within 24 hours.

    Do you offer groups, workshops, or intensives?

    Yes. We host marriage workshops, groups for men, women, and couples, as well as marriage intensives.  These programs are projected to resume in early spring of 2023.  Please check our Workshops page, or follow us on Instagram and FaceBook for event updates.

    Do you offer telehealth or online sessions?

    We offer both in-person sessions and telehealth sessions.  Our telehealth sessions are offered through a secure online platform.  At this time, telehealth services are offered only to Virginia residents and persons physically located in the State of Virginia at the time counseling services are provided.

    Do I have to be a Christian to use your services?

    No, you do not have to be a Christian to use our services. The principles we use to guide our practice and to help those who entrust their relationships to us are based upon biblical truths. Therefore, we integrate biblical principles with evidence-based techniques to help couples reach their goals and experience lasting change.