• Frequently Asked Questions (FAQs)

    Frequently Asked Questions (FAQs)

    Do you take insurance?

    No, we do not accept insurance. We accept self-pay only. If you participate in a Health Savings Account (HSA) plan or Flexible Spending Plan (FSA) you may be able to use your HSA or FSA card to pay for your sessions. However, it is your responsibility to check with your insurance carrier or organization to verify whether or not behavioral or mental health counseling is an authorized and/or reimbursable charge with your plan. We are considered out-of-network with insurance carriers, but we are able to provide you with an itemized receipt for you to submit to your insurance plan for potential reimbursement of some portion of the costs. Again, you are responsible to check with your insurance carrier to verify whether your plan allows for out-of-network reimbursements.

    How much does a counseling session cost?

    Our 2020 Standard Fee for counseling sessions range from $80 to $120 per session depending upon the credentials of the clinician with whom you work.

    Licensed Professional Counselors (LPCs) & Licensed Clinical Social Workers (LCSWs):

    • $95 – $120 per session for Marriage, Couples, Pre-Marital and Individual Counseling.

    Licensed Resident in Counseling (LRC):

    • $80 per session for Marriage, Couples and Pre-Marital Counseling.
    • $60 per session for Individual Counseling.

    What is your cancellation policy?

    You must cancel at least 24 hours in advance of your scheduled appointment in order to avoid a late cancellation fee. If you do not cancel your appointment within at least 24-hours before your scheduled appointment, you will be charged the amount equal to the cost of your session. Consideration is given in cases of an emergency or unforeseen circumstances that prevent you from making your appointment or canceling within 24 hours.

    Do you offer additional services?

    Yes. We offer several marriage enrichment workshops quarterly. However, all workshops have been postponed at this time due to COVID-19 and the challenges to maintaining social distancing.

    Do I have to be a Christian to use your services?

    No, you do not have to be a Christian to use our services. The principles we use to guide our practice and to help those who entrust their relationships to us are based upon biblical truths. Therefore, we integrate sound biblical principles with evidence-based techniques to help couples reach their goals and experience lasting change.

    Do you offer telehealth or online sessions?

    We offer both in-person sessions and telehealth sessions.  For in-person sessions, we do require the wearing of face masks while in the building.  Our telehealth sessions are offered through a secure online platform.  Telehealth services are offered to Virginia residents only at this time.