• Frequently Asked Questions (FAQs)

    Frequently Asked Questions (FAQs)

    Do you take insurance?

    No, we don’t accept insurance directly, but we do have options that may help with your counseling session costs. We are private-pay, out-of-network providers. While we don’t accept insurance directly, your insurance plan may have out-of-network benefits, which means that they will reimburse you for a portion of our session cost. We have partnered with Thrizer to handle the out-of-network process automatically for you. With Thrizer, you will only have to pay a co-pay for your sessions instead of paying the full fee and waiting for reimbursements. This typically allows clients to save, on average, 50% to 70% upfront on their sessions. During our intake process, we can help you verify if you have out-of-network benefits and how much your co-pay would be. Just have your health insurance card handy when you call.

    Also, if you participate in a Health Savings Account (HSA) plan or Flexible Spending Plan (FSA), you may be able to use your HSA or FSA card to pay for your sessions. However, it is your responsibility to check with your insurance carrier or organization to verify whether or not behavioral or mental health counseling is an authorized and/or reimbursable charge with your plan.

    How much does a counseling session cost?

    Our 2025 Standard Fees for counseling sessions range from $120 to $180 per session, depending upon the credentials of the clinician with whom you work and the type of counseling you seek (i.e., masters level or doctoral level clinician, and marriage/couples or individual counseling).  Following is a breakdown of our counseling fees by clinician/counselor credentials:

    Doctoral-level (Ph.D.) Licensed Professional Counselors:

    • $150 per session (60 minutes) for Individual Counseling.
    • $180 per session (60 minutes) for Marriage and Couples Counseling.

    Master’s level Licensed Professional Counselors & Licensed Clinical Social Workers:

    • $120 per session (60 minutes) for Individual Counseling.
    • $150 per session (60 minutes) for Marriage and Couples Counseling.
    • $160 per session (60 minutes) for Family Counseling.

    Master’s level Residents-in-Counseling:  (We do not currently have Resident Counselors)

    • $75 per session (60 minutes) for Individual Counseling.
    • $95 per session (60 minutes) for Marriage and Couples Counseling.
    • $110 per session (60 minutes) for Family Counseling (more than two persons)

    What is your cancellation policy?

    You must cancel at least 24 hours before your scheduled appointment to avoid a late cancellation fee. If you do not show up for your appointment and do not cancel, you will be charged a no-show fee equal to the cost of your scheduled appointment. Consideration is given in cases of an emergency or unforeseen circumstances that prevent you from making your appointment or canceling within 24 hours.

    Do you offer groups, workshops, or intensives?

    Yes. We host marriage workshops and intensives. Please check out our Workshops page or follow us on Instagram and Facebook for event updates.

    Do you offer telehealth or online sessions?

    We offer both in-person sessions and telehealth sessions.  Our telehealth sessions are provided through a secure online platform.  Telehealth services are offered only to Virginia residents and persons physically located in the State of Virginia when counseling services are provided.

    Do I have to be a Christian to use your services?

    No, you do not have to be a Christian to use our services. The principles we use to guide our practice and help those who entrust their relationships to us are based upon biblical truths. Therefore, we integrate biblical principles with empirically supported interventions and techniques to help couples reach their goals and experience lasting change.